Bob Phillips has had the good fortune of working in the Texas Travel Industry his whole career. He is using his life long experiences to help companies and organizations improve employee performance and customer service by bringing back human kindness to the work place.  He does this through training, speaking, and consultation. 

Bob specializes in teaching the FISH! Philosophy. 

The FISH! Philosophy is used in all sizes of organizations from multi-national corporations to small businesses. More than 80 percent of Fortune 500 companies have invested in FISH! Philosophy training materials.

The FISH! video learning program is used around the world, and has been translated into nearly 20 languages in 32 countries. The book, FISH!, has sold more than 5 million copies and translated into 34 languages.